Good afternoon,
We must apologies but a setup error in our Stripe account meant your payment did not get taken for your fish box.
We have your order and we are ready to deliver to you but we need payment before we can do this.
We appreciate it's our fault and inconvenient and apologies again, but if you could reorder below then we can ship your order.
We guarantee you will not pay twice as no payment was taken during the first order.
